General
Flowdata LLC (“We” or the “Company” or “Flowdata LLC”), and our affiliates respect your privacy and want you to understand how we collect, use, disclose, and protect your information. This Privacy Policy applies when you visit or interact with Flowdata.ai or any subdomains or mobile applications owned by the Company (collectively the “Site”). While this is not a consumer website and is intended for business-to-business communication, some information collected is personal in nature. This Policy applies to any information collected through your direct use of the Site, as well as through any means of electronic messaging and by telephone. This Policy also describes your choices in updating and accessing your information.
Acknowledgement and Agreement
The Site is only intended for use by legal residents of the United States and individuals 18 years of age or above. By visiting, submitting information, or otherwise engaging with the Site, you signify that you have read, understand, and agree to our Privacy Policy and our Terms of Use. If you do not agree, are not a legal resident of the United States or are under the age of 18, then immediately discontinue use of the Site.
Your Information
What Information We Collect
We collect business and personal information through various sources in response to your use of our Site and as necessary to deliver our services and products. The examples below are an illustrative, not comprehensive, overview of the data we collect.
- Contact and Personal Information including: your name, email address, mailing address, phone number, and social security number.
- Business and Financial Information including: your business name, business address, industry type, tax ID, and ownership verifications.
- Financial Information including: your business bank account information, payment behaviors, and transaction details. Flowdata LLC may utilize the services of secure third-party providers to access your data directly from your financial institution. Through connecting with such a provider you grant Flowdata LLC the authority to access and transmit your financial information for the duration of our effort to fulfill your needs.
- Unique Identifiers and Behavioral Data, including: IP address, location data, logs, the equipment or devices you use to access our Site, search queries, and your activity data as you navigate through the Site.
How We Collect Your Information
Flowdata LLC collects your information:
- Directly from you when you submit it, either through your use of the Site or provided by you through any other means of written or verbal communication. Written and verbal communication means any interaction with us, including but not limited to phone conversations, emails, text messages, SMS messaging, and the exchange of signed documents.
- From third parties, including but not limited to our affiliates and business partners, service providers or vendors, credit reporting agencies, or public records.
- From tracking technologies used to collect and analyze your non-personal information through your use of the Site. Like most websites, this data is collected automatically through various means, including cookies, flash cookies, web beacons, embedded scripts, and IP capture technologies.
Why We Collect Your Information
We collect your information in response to your request for our products and services. By using this Site and submitting your business, personal, and financial information to us, you are giving us consent to use this information to evaluate your eligibility for products and services provided by Flowdata LLC, our affiliates and business partners. Additionally, we may use, store, compile, and analyze your information to:
- Evaluate your eligibility for products and services
- Process and service your account
- Communicate with you about your application and account
- Improve our products and services
- Comply with legal and regulatory requirements
- Prevent fraud and protect our business interests
How We Share Your Information
Flowdata LLC does not sell, rent, or lease your personal information to third parties. We may share your information with:
- Affiliates and Business Partners who provide products and services
- Service Providers who perform services on our behalf, such as payment processing, data analysis, and customer service
- Credit Reporting Agencies to verify your creditworthiness
- Legal and Regulatory Authorities when required by law or to protect our rights
Your Choices
You have the right to:
- Access and review your personal information
- Request corrections to your personal information
- Opt out of marketing communications
- Request deletion of your personal information (subject to legal and contractual obligations)
Choosing not to receive phone calls, text messages, or e-mail communications will disrupt and prevent your ability to receive our products and services. If you have already received a product or service from us, then we will make a reasonable effort to respect your privacy while fulfilling our contractual and legal obligations per the terms of any signed agreement.
SMS Messaging Consent
At Flowdata LLC, we respect your privacy and are committed to protecting your personal information. By opting in to receive SMS communications, you agree to receive up to 3 text messages per week regarding your application status, document requests, account notifications, and other transactional updates related to our services. Standard message and data rates may apply as determined by your carrier.
Opt-Out and Support: You can opt out at any time by replying STOP to any text message. Once opted out, you will no longer receive messages from us. For assistance, reply HELP to any message or contact us via:
- Email: [email protected]
Privacy Protection: We do not sell, share, or transfer your SMS opt-in information to third parties. Your SMS consent is used solely for transactional communications related to Flowdata LLC services.
California Privacy Rights
Residents of California have specific rights regarding privacy under California State Law. If you are a permanent resident of California and want to request this information in writing as permitted once per year, then submit your request along with your current California address in an email to [email protected]. In compliance with the disclosures required by California law regarding commercial websites: Flowdata LLC does not respond to or honor “do not track” signals, nor we enable or engage in the collection of personally identifiable information about your online activities across third-party websites when you visit our Site.
Security
Flowdata LLC uses both various technologies and operational procedures to keep your information safe from unauthorized use or access. We take the security of your Personal Information seriously and employ measures to guard against the theft, misuse, or alteration of your information. Protective technologies include safeguards like firewall barriers and data encryption with Transport Layer Security (TLS). We also use encryption such as the Secure Socket Layer (SSL) protocol when we transmit confidential information. Our procedural protections include storing your information in controlled facilities and limiting access only as necessary for employees to fulfill their responsibilities.
While we take all reasonable measures to protect your information, no technology or facility is entirely without flaw or impenetrable to certain threats. We also cannot guarantee all your personally identifiable information and communications with us will not be disclosed, as necessary or required by law, court order, auditor demand, to resolve disputes, or other reasonable sources not described in this Privacy Policy. You use the Site and provide Flowdata LLC with your information at your own risk. If we have reason to believe any security breach, information tampering, or unauthorized access has occurred within the Company, then we will investigate the situation and communicate with you when appropriate.
Changes To Our Privacy Policy
Flowdata LLC reserves the right to update or edit this Privacy Policy at any time and without notice. The “Last Updated” date will change with every modification, so we encourage you to review this Policy each time you visit the Site. Any changes to our Privacy Policy are made in response to changes in customer needs, relevant laws, or new technologies and are intended to enhance your experience with clarity about your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Or visit our contact page.